FAQs
Drops and Products
What types of products do you release?
Each drop is completely different from the last. We’re inventors, so expect the unexpected. Keep the suspense alive and watch for what’s next.
How often are new drops released?
There are no specific dates. Keep an eye on the countdown timer and sign up with your email to be the first to know when a new drop lands.
Shipping and Delivery
Where do you ship to?
Within the UAE: Shipping across Dubai and other emirates.
Outside the UAE: Shipping fees vary depending on the country and the drop.
How much does shipping cost?
Within Dubai: Shipping is free!
Outside Dubai (within UAE): AED 30-50 (varies by drop).
Outside UAE: Varies by country and drop specifics.
How long does delivery take?
Within Dubai: 2 business days.
Outside Dubai (within UAE): 3-4 business days.
Outside UAE: Delivery time depends on the country.
Returns and Refunds
What is your return policy?
We don’t offer refunds, but you can exchange sizes if available (depending on the drop). Exchanges will include a delivery fee of AED 30-50.
Process of exchange:
The product must be well-kept and undamaged.
Email us with your order number and a picture of the product.
Have cash ready for delivery of the exchange.
Customer Support
How can I contact Broskinos?
You can reach us via Instagram DM—we’re super active there! Alternatively, email us, and we’ll respond within 2 business days.
What if I have an issue with my order?
We hope it never comes to this, but if it does, we’ve got you covered! Contact us via Instagram DM or email, and we’ll respond within 2 business days.
Limited Edition and Exclusivity
Are your drops really limited?
Absolutely! Each drop is made in small quantities, so once it’s gone, it’s gone.
What happens if a product sells out?
It’s goooonnneeee! Make sure you grab it before it’s too late.